Privacy policy

Last Updated: 11/14/2024

At Flawless Beauty Aesthetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, in compliance with applicable laws and regulations in the state of Kentucky.

We may collect the following types of information:

- Personal Information: Name, phone number, email address, mailing address, birthdate, and payment information.

- Medical and Health Information: As a medical spa, we may collect information related to your health or treatment preferences, if necessary.

- Transactional Information: Records of your purchases, appointment history, and communication preferences.

- Device and Usage Information: Data collected automatically when you interact with our website, such as IP address, browser type, operating system, and browsing patterns.

We use your information to:

- Provide our services, including scheduling appointments, processing transactions, and managing customer accounts.

- Send marketing and promotional offer messages, with your consent.

- Comply with legal obligations and protect the rights and safety of our clients, staff, and business.

We do not sell, rent, or share your information with third parties except in the following circumstances:

- Service Providers: We may share information with third-party vendors who help us operate our business, such as payment processors and communication platforms. These providers are required to protect your information and use it only as necessary to perform services for us.

- Legal Obligations: We may disclose your information as required by law or in response to lawful requests by public authorities (e.g., subpoenas or court orders).

Flawless Beauty Aesthetics is not a HIPAA-compliant facility, as we are not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). While we take steps to protect your personal information, please be aware that any health-related information you share with us may not be protected under HIPAA standards. If you have concerns about the confidentiality of your medical or health information, please feel free to contact us.

By opting in, you consent to receive informational text messages from Flawless Beauty Aesthetics at the phone number you provide. If you choose to opt-in to marketing messages as well, you will receive marketing text messages from Flawless Beauty Aesthetics. You may opt-out at any time by replying "STOP" to any text message. Message and data rates may apply. You are not required to opt-in for marketing messages to use our services. We take all reasonable measures to secure your data and use it only for authorized purposes. For more information, read our Text Messaging Opt-In Policy. 

We employ administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. 

Our services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Depending on your location and applicable law, you may have rights regarding your personal information, including:

- The right to access, update, or delete your information.

- The right to opt-out of receiving marketing communications.

- The right to request information about how we process your data.

To exercise any of these rights, please contact us at 606-506-5100 or shirl@flawlessbeautyky.com.

We may update this Privacy Policy from time to time. We encourage you to review it periodically. The "Last Updated" date at the top reflects the policy’s latest revision.

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Flawless Beauty Aesthetics  

215 S Lake Dr  

Prestonsburg, KY 41653  

Phone: 606-506-5100  

Email: shirl@flawlessbeautyky.com